Since 2 February 2025, providers and deployers of AI systems must take measures to ensure a sufficient level of AI literacy among their staff. Technical knowledge, experience, education and the context in which people use AI all count.
The regulation doesn’t prescribe a specific course or certificate. In practice, companies need two things: people who can genuinely use AI safely, and a record that shows it.
- It applies to companies that use AI at work, including tools like ChatGPT, Gemini or Claude.
- It covers staff and other people who use AI on the company’s behalf.
- The level of training should match the role: leadership needs something different from specialists.
This describes the requirement and is not legal advice. Confirm how it applies to your company with a lawyer.