toni lacki_

[ AI IMPLEMENTATION CONSULTING ]

AI implementation consulting you can measure.

I implement AI in your team’s processes, inside the tool your company already has. We start with one team and 2 to 4 workflows. The first workflow is live in week two, and at the end you get a report with time on task before and after.

5,000+customers certified at a SaaS company academy in 6 months

-22%support tickets after the customer education programme

+18%product adoption in the same programme

week 2first AI workflow running in your team’s real work

[ THE PROBLEM ]

AI is in the company. The work hasn’t changed.

The licences are bought, someone ran a training, and the work looks the same as a year ago. The tool is rarely the issue. What’s missing is someone who turns it into concrete steps in a process and checks that they work.

TOOL ROLLOUT

Licences and access for everyone

  • Everyone figures out on their own what to use AI for.
  • Output quality varies and nobody checks it.
  • Success is measured in active accounts.
  • After a quarter, nobody knows what the company gained.

PROCESS IMPLEMENTATION

Specific workflows with AI

  • We pick the workflows where AI saves the most time.
  • Each workflow has a playbook, a quality check and an owner.
  • Success is measured in time on task before and after.
  • Leadership gets a one-page summary and a plan for what’s next.

[ HOW IT WORKS ]

One team first, then the whole department.

  1. 01 / DIAGNOSIS

    We find 2 to 5 workflows with the biggest return.

    In one or two days we review the team’s work and measure how long the chosen tasks take today. We sign an NDA before the diagnosis.

  2. 02 / SPRINT

    We put AI workflows into daily work.

    I write the playbooks and checklists, train the team live and refine each workflow based on the first results. The first workflow is live in week two.

  3. 03 / SCALE

    We roll out to the department and keep measuring.

    In the 90-day programme we add more workflows, every team gets a champion who sustains the change, and reports land on days 30, 60 and 90.

[ SCOPE AND PRICING ]

Two levels, one way of working.

You start with a sprint on one team. Once the result is on paper, we extend it to the department. Prices exclude VAT.

[ WHOLE DEPARTMENT ]

90-Day AI Programme

When AI has to work across a department of 50 to 400 people.

  • 3 to 5 further AI workflows in the department’s work.
  • Champions in every team take over after 90 days.
  • Usage reports on days 30, 60 and 90.
  • An academy built from your materials, in your LMS or on the Ludus platform.
from €25,000depending on the number of participants

Three Workflows Guarantee. If after 90 days fewer than 3 AI workflows are running, each at least 30% faster than before, I refund one third of the fee for every missing workflow.

Need training for your team first? See AI training for employees, from a 4-hour session to a programme with a micro-academy.

[ WHAT STAYS WITH YOU ]

AI implementation services that outlast the consultant.

The implementation is done when your team works the new way on its own. Everything we build stays with you.

  • A playbook for every workflow: inputs, the AI brief and how to check the output.
  • A quality checklist the whole team uses.
  • Time on task before and after, in a sheet you can keep updating.
  • A backlog of next workflows, ranked by return.
  • An AI literacy record for every person, useful for Article 4 of the EU AI Act.

[ SECURITY ]

No new licences. No IT project.

I don’t introduce new software. We improve how people work inside the AI tool your company has already approved, so your security team has nothing new to review.

  • ChatGPT Enterprise, Gemini or Claude: we work inside your environment.
  • We sign an NDA before the diagnosis and work on approved or anonymised examples.
  • Repetitive work fits best: customer replies, proposals, reports, documentation and content.

[ WHO DOES THE WORK ]

Toni Lacki

AI Enablement. Based between Poland and Portugal, working in English and Polish.

I spent ten years building customer education for B2B SaaS companies. At the customer academy I built for a SaaS company, 5,000+ customers earned a certificate in six months, product adoption rose 18% and support tickets fell 22%. In AI implementation I measure the same thing: did people actually change the way they work.

I run a one-person company powered by AI and built Ludus, a course platform with an AI tutor. The methods I use in my own work are the ones I bring into your team’s processes.

More about how I work

[ FAQ ]

Questions about AI implementation.

How long does an AI implementation take?

A sprint for one team takes 4 to 6 weeks, with the first workflow live in week two. The programme for a whole department takes 90 days.

How much does AI implementation consulting cost?

The sprint starts from €5,000, depending on the number of workflows. The 90-Day Programme starts from €25,000, depending on the number of participants. Prices exclude VAT, and the sprint fee is fully credited towards the programme. You get the exact price after the diagnosis, before signing anything.

Do we need developers or integrations?

No. We don’t build an IT system. We improve how people work in the AI tool your company has already approved and write the new way of working into playbooks and checklists.

Which processes are best for AI implementation?

Repetitive work based on text and data: customer replies, proposals, reports, meeting summaries, documentation and content. The diagnosis shows which of them give the biggest return in your team.

What if the implementation doesn’t deliver?

The sprint comes with the First Workflow Guarantee: if the first workflow isn’t at least 30 percent faster, you get a full refund. The 90-Day Programme comes with the Three Workflows Guarantee: I refund one third of the fee for every missing workflow.

Does the implementation include team training?

Yes. Every workflow is rolled out with the team live, and the 90-day programme includes an academy built from your materials. If you need training on its own first, see AI training for employees.

[ FIRST STEP ]

Tell me which work takes the most time.

Two or three sentences are enough: what the team does, how many people work on it and how long it takes today. I’ll reply with a proposed sprint scope.