Inside a global HR and payroll platform, deployed 2026. Used daily by course owners, new hires and implementation clients. Maintained by the client's own team.
Report W1: what was built and who runs itForward-deployed AI consultant · Embedded AI implementation for scale-ups · Lisbon, on-site across Europe
You bought AI. Now make it reduce the cost of getting work done.
I work inside your teams to redesign one costly workflow, deploy it with your people, and measure the net benefit with your COO and CTO.
Then I set up ownership so it keeps running after I leave.
This is one of nine tools we put into production in six weeks. Here is who runs it today.
IMPLEMENTATION TEAM · MAINTAINED IN-HOUSE SINCE 2026Accounts with certified users against accounts without, six-month window, 5,000+ people certified. Correlation, not a controlled experiment. Cohorts and method in the report.
Report W3: what the cohort data showedTwo learning platforms into one after an acquisition, 2022 to 2024. Content production cost down 50%. Annualised run-rate and realised savings shown separately, with the baseline.
Report W5: baseline and what was realisedWho this is for
One accountable person inside the teams, not a vendor plus an agency.
For you if
- You lead a company of 150 to 5,000 people.
- AI licences arrived 6 to 18 months ago and the work has not changed.
- The board asks where the return is, and you do not have a number.
- You want one person who sits with the teams and answers for the result.
Not for you if
- You need a company-wide AI strategy before any deployment. I can recommend who does that.
- You want a customer-facing chatbot.
- You have under 50 people. The notes are free and will take you far.
How I work · 12 weeks, 4 stages
First I learn the process. Then we build it together, in your production.
Each stage ends with something you can see and sign off. Payment follows acceptance, not the calendar.
Inside
I sit with the teams, map the workflow from real tickets and documents, collect volumes, handling time, errors and the automations you already have. Data, access and security are checked with your CTO.
Build
Prototype with the team, port to production on your infrastructure, tests, security review. Code lives in your repository from day one.
Deploy
A named owner in the team, training on real work rather than slides, measurement against the baseline.
Hand over
Documentation, who maintains what, a plan for the next workflows, and a checkpoint 90 days later.
First workflow milestone
In production by week four, no later than the end of week six.
Counted from access and security approval. No promise about your security team's decision or the business result. I guarantee delivery and measurement.
- Written acceptance criteria agreed in the Assessment: users, quality, security sign-off, data.
- A shared log of dependencies and delays. Delays on your side stop the clock.
- If the delay is mine: a two-week cure period, then your right to exit without fees for undelivered stages. Everything finished is handed over.
- Payment only after each stage is accepted: Build 40%, Deploy 40%, Hand over 20%.
Deployment reports
One engagement, four workstreams. Every number with its period, cohort and method.
Written for the person who has to defend the spend to a board. Each report says what I built, who else delivered, what it cost to run, and what I would not repeat.
Nine internal tools in production in six weeks, and who runs them today
Course authoring replacing a licensed tool, a new-hire portal, a client implementation hub with 197 checks, a video studio. Which were AI, which were plain software, and the maintenance cost against the licence they replaced.
- Real users and operating time
- Maintenance owner and cost
- Executive sponsor reference under NDA
Fewer support tickets after certification: what the cohort data showed
5,000+ people certified in six months. Tickets per account and product adoption, certified accounts against the rest. What was customer education and what was AI automation, kept apart. Programme cost and whether the effect held.
- Cohort sizes and baseline
- Correlation stated as correlation
- Cost of the programme
Two learning platforms into one: the cost baseline and what was realised
LMS operating cost down 70%, content production cost down 50%. Annualised run-rate separated from realised savings, with the baseline, the period, and what the migration cost.
- Cash savings, not capacity
- Baseline and period
- What I would not repeat
Verifiable today: the agent pipeline and video pipeline behind W1 are documented in a public repository, lackiantoni.github.io/learning-design-samples. Technical evidence, not business evidence.
Ways to work together
Two ways in. Two ways to continue.
Not a ladder. The Assessment can end with "do not deploy", and you keep the report.
AI Deployment Assessment
Economic baseline of one to three workflows, ranked opportunities, feasibility reviewed with your CTO, data and security dependencies, the scope of a first deployment.
- Verdict: go, plain automation, simplify, or do not deploy
- Report and a board presentation
- Credited to the Program if you start within 60 days
Embedded AI Deployment Program
One department, one contracted workflow in production with acceptance criteria. Further workflows depending on complexity. Owner in the team, measurement against baseline, handover.
- Three stages paid on acceptance: 40 / 40 / 20
- Milestone with cure period and exit right
- Checkpoint at 90 days
Fractional AI Leadership
Weekly steering with the sponsor, a monthly board report, decisions on the workflow portfolio, model and usage rules, and acceptance criteria for new deployments.
- Reply within one working day
- Your team builds under my direction
- New builds only as a separate scope
Team Adoption Program
Three defined ways of working with AI on real tasks, an owner per team, usage measured before and after. Not workshops.
- Acceptance: an agreed share of the team uses the habits in week 6
- Owner per team
- Usage measured, not attendance
No new licences by default. Most companies already pay for more AI than they use. If something is genuinely missing, the Assessment says so with the cost.
IP is yours. Code sits in your repository from day one. Thirty-day exit clause. No subcontracting without your consent.
Operating brief
The five things you will ask anyway, answered before the call.
The full brief covers data and security, the CTO relationship, boundaries, continuity and availability. Short version here.
- Security and data
I work in your accounts and your tenants, with the model providers you approve, no subcontractors, NDA as standard, and a security review before anything reaches production.
- Your CTO
Your CTO or their delegate approves the architecture, allocates a few engineering hours a week, and owns maintenance after handover with documentation I write.
- Boundaries
No company-wide strategy without a deployment, no customer-facing chatbots, no replacing your development team, no 24/7 support.
- If I am unavailable
IP is yours and code is in your repository from day one. Thirty-day exit clause. Documentation plus a recommended partner cover absence.
- Days and places
Three days a week on your deployment, one week a month on site. Based in Lisbon; London, Warsaw and Berlin regularly. Next start date on the call.
First-workflow hypothesis
Not sure which workflow to start with? Six questions.
No email needed to see the result. You get one suggested workflow, the assumptions behind it, what we do not know yet, who should own it, the matching model with its price, and the agenda for a 30-minute call.
About
Ten years of enablement in B2B SaaS. Since 2024, production tools built by directing coding agents.
I have built three academies from zero, for employees, partners and customers, and I know what happens to a tool after the consultant leaves. That is why ownership is part of every scope.
Since 2024 I build and ship internal tools by directing coding agents (Claude Code, Codex), with the client's engineers reviewing architecture and security. Before that: customer education after an acquisition in translation software, learning design at a fintech, a bank and a travel-claims company. Google AI Professional Certificate.
I live in Lisbon and work on site across Europe.
More about me and the companies I have worked withNotes, every two weeks
One note every two weeks on what actually changed inside a company after an AI deployment.
What the team adopted, what they quietly stopped using, what it cost. No course pitch. Unsubscribe in one click.
Questions before the call
Plain answers, quotable in your board deck.
What does working "inside the company" mean in practice?
I sit with the team that does the work, in your Slack, your tools and your meetings, for the weeks of the engagement. I map the process from real tickets and real documents, not from a workshop. The tool is built in your repository, on your infrastructure, and the people who will use it see it from the first prototype.
How do you work with our CTO and security team?
Your CTO, or the person they name, approves the architecture before anything touches production. Security review happens before launch, not after. I need a few hours a week from one of your engineers for access, code review and handover. Conflicts go to the executive sponsor.
Do we need new licences?
Usually not. Most companies I meet already pay for more AI than they use. If a model or a tool is genuinely missing, the Assessment says so with the cost, and you decide.
What exactly is in the Assessment, and can it end with "don't do this"?
Two weeks. A baseline of one to three workflows: volume, handling time, errors, existing automation. Feasibility reviewed with your CTO. Data and security dependencies. A scoped first deployment with acceptance criteria. And a verdict: go, plain automation, simplify the process, or do not deploy. "Do not deploy" is a result you paid for, not a failed sale.
What happens after you leave?
By week 12 a named person in your team owns the workflow, with documentation, a maintenance owner and a plan for the next workflows. We check in at 90 days. The code has been in your repository since day one, so nothing leaves with me.
How many days a week do we get?
The Program is three days a week on your deployment. Fractional leadership is two contracted days a week with a reply within one working day. Both are written into the agreement.
Where are you physically?
Based in Lisbon. On site one week a month, usually London, Warsaw or Berlin; other European cities by agreement. The rest remote, in your time zone.
What do you not do?
Company-wide AI strategy without a deployment attached. Customer-facing chatbots. Replacing your development team. Round-the-clock production support after handover. If you need one of those, I will say so on the first call and, where I can, name someone who does it.
Thirty minutes. Your workflow, my questions.
Three fields and the workflow you have in mind. I reply personally with two time slots.