toni lacki_
Antoni Lacki / For companies

Customer academies and training platformsFrom onboarding to product certification.

I design and launch customer and employee academies: onboarding courses, exercises, certification and measurement. I deliver the programmes on my Ludus platform.

01 /Track record

Built at company scale.

5,000+

people certified in a single program, in six months

3

customer academies built from scratch

PLN 1M+

in corporate course sales

A company with 5,000 employees. That is where I build AI workflows for go-to-market teams today.

+18% product adoption. 22% fewer support tickets. Results from a previous customer education program, not a forecast for a new engagement.

Track record as of . The sales figure covers courses for companies.

02 /Learning system

Onboarding, exercises and certification

Customer onboarding, product education and AI enablement share one goal: people who can use what they have learned.

A / ONBOARDING

A first useful action

A role-based path from the first login to a task completed independently. Your product experts review the accuracy; I design and produce the learning.

B / CERTIFICATION

Evidence of capability

Short lessons, applied scenarios and assessments. Certification follows the behaviour a person needs to demonstrate.

C / LUDUS

A place to keep learning

My own course platform for learner accounts, certificates and reporting. Launch a branded micro-academy or use the LMS you already have.

Explore Ludus
03 /Three ways to work

Start with the right scope.

We start with a diagnostic. The next stage follows the evidence, the number of people and the departments involved.

01 / FIND THE STARTING POINT

AI Diagnostic

€4,000 to €5,000

per engagement

  • 1 to 2 days of interviews, tool and licence inventory, and a workshop for up to 30 people.
  • A map of use cases ranked by impact and effort, with recommendations in 5 working days.
  • A decision on what to build first and whether an academy is the right next step.

Fewer than 5 concrete use cases in 5 days? One day is free.

03 / KEEP IT WORKING

Fractional Head of AI Enablement

€4,500 to €7,500

per month

Proposed rate and terms, subject to confirmation.

  • 2 to 3 days per month dedicated to your adoption program.
  • Leadership of the Champions network, a maintained workflow library, adoption and ROI reporting for the CHRO or COO.
  • Minimum 6 months, quarterly renewal and 30 days’ notice.

Ongoing ownership for a program that already has a clear direction.

Preparation is included. Travel and accommodation are separate. Any Ludus hosting licence is specified in the proposal. Prices reviewed on 7 September 2026.

04 /Delivery

The implementation process

  1. 01 /

    A focused conversation

    In 30 minutes we identify the audience, current licences, decision owner and the outcome you need in 90 days.

  2. 02 /

    A clear diagnostic

    Interviews, tool inventory and a workshop. A report within 5 working days ranks the opportunities and recommends the next step.

  3. 03 /

    Build and launch

    I create the learning path, lessons and assessments, with your expert reviewing accuracy. We launch on Ludus or in your LMS.

  4. 04 /

    Measure and maintain

    Champions, office hours and adoption reporting keep the program connected to real work. Then we decide what needs ongoing ownership.

05 /Before we start

Questions about working together

Can we start with one workflow?

Yes. The diagnostic identifies the smallest useful starting point. A full academy only makes sense when the audience and the business need justify it.

Do we need a new LMS?

No. I can work with your platform, deliver LMS-ready materials or launch on Ludus. Any platform licence is listed separately in the proposal.

Is this only for AI training?

The approach also covers SaaS customer onboarding and product education. We choose the learning path around the workflow customers or employees need to master.

What do you need from our team?

A program owner, access to the relevant product or tools, existing materials and a subject-matter expert who can review accuracy and approve content.

Is the Sprint six weeks or eight?

The core is planned for six weeks. The full scope is 6 to 8 weeks, with validation and reporting by week 8. The guarantee applies at week 8; 60 days of office hours are included in the agreed delivery schedule.

Who owns the learning materials?

Your materials remain yours. My methodology remains mine. The agreed proposal specifies the editable sources, handoff and platform licence.

Does the diagnostic count toward the Sprint?

The diagnostic fee is deducted from the Sprint when you decide to proceed within 30 days. The proposal states the full scope and payment schedule.

06 /The letter

Free newsletter about AI at work

Each week, get a practical AI example, step-by-step instructions and a way to check the result.

07 /Next step

Discuss your team’s training needs

Tell me how many people are involved, which licences you already have and what needs to change in 90 days. We will start with a 30-minute conversation.

ONE OWNER / DIAGNOSIS → PRODUCTION → ADOPTION